Identify and geo map all your agents. Segment them. Create routes and assign them to territories.
Field Force Monitoring
Monitor the performance KPIs of your field force in real time: calls, strike rate, sales, etc.
Define checklists for the field user to go through when visiting agents.
Understand your agent presence
- Define the different information to collect for each retailer.
- Geo map them with accurate automated GPS.
- Create distributions areas and assign the retailers to them.
Monitor your Agent field supervisors performance
- Measure the productivity of your field force in terms of basic KPIs: time worked, visits, coverage, etc.
- Define and measure automatically performance incentives for your sales force to reduce turnover.
- Display transparently the data in the mobile app and on web dashboards.
Ensure the quality of the agent visit
- Ensure the agent has all the required branding and customer information.
- Define checklist for agent training to make sure they offer a good customer experience.
- Track their liquidity levels, satisfaction and capture qualitative feedback.